New Jersey Conference - IT Support

COVID-19 Resources

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Zoom 4

• Zoom Quick Reference
• How to add or change profile picture in Zoom
• Keeping your Zoom Meeting Secure
• Getting started with Zoom - Live & Pre-recorded Webinar

G Suite for Education 2

• Teach from Home
• Create a video meeting room for your Google Classroom class

General

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FAQ 2

• If your iPhone, iPad, or iPod touch won't turn on or is frozen
• ** What should I expect to find here? **

G Suite for Education

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G Suite 2

• G Suite for Education Help Center
• Google Teaching Resources

Gmail 3

• Automatically forward Gmail messages to another account
• Check emails from other accounts
• How to access a delegated email account

Google Meet 1

• Starting a video meeting for Educators

Logging into your Account 3

• If you are faculty/staff and forgot your password
• If you want to reset a password for one of your students
• Protect your account with 2-step verification

Chromebooks 3

• Enroll Chrome Devices
• Wipe Chrome device Data
• How to update your Chromebook

Office 365

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Logging into your Account 3

• Setup Multi-factor Authentication(MFA) with Microsoft Authenticator
• Video: Set up multi-factor authentication with a mobile device in Microsoft 365
• Office 365 Self-Service Password Reset

Email 2

• Open and use a shared mailbox in Outlook
• Open a shared folder or mailbox in Outlook for Mac

Services

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GoGuardian 5

• Teacher - Overview Webinar
• Teacher - Classroom Management
• Teacher - Help Center
• Beacon - Monitoring Alerts Video
• Beacon - Help Center

Software

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Jewel 1

• How to Transfer Jewel Database

Outlook 1

• I can’t start Microsoft Outlook and receive the error "Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded."

Windows

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General 1

• Enroll Windows 10 devices with Intune Company Portal